Administrative & Engagement Assistant

Organizational Summary:
T.R.U.S.T. South LA is a community-based effort to revitalize and stabilize our neighborhoods, where increased property values and rents are pushing many long-term residents out of the northern part of South Central, close to Downtown and USC, while in contrast, decades of disinvestment have left the areas south of MLK Boulevard lacking basic services. Our vision is of South Los Angeles neighborhoods where low-income community residents have the power to shape the development of housing, recreation and open space in a manner that promotes economic vitality and healthy environments. T.R.U.S.T. South LA work includes: serving as a steward for community-controlled land, being a catalyst for values-driven, community-serving development; building awareness and community leadership in issues of housing, transportation and recreation; and creating programs and initiatives that encourage community building and economic opportunity. We are legally-structured as a Membership organization, and our grassroots members have majority control over the Board of Directors.


We’re looking for an independent, think-on-your-feet Admin & Engagement Assistant with the
ability to turn a member meet and greet situation into an organizing opportunity. The Admin &
Engagement Assistant is the organization’s forward-facing point of contact for walk-ins,cold-call inquiries, member organizing meetings, and more! The Admin & Engagement Assistant will have the opportunity to work and grow across multiple programs. The Admin & Engagement Assistant supports company operations by maintaining office systems, office services by organizing office operations and procedures, and office efficiency by planning and implementing office systems, layouts, and equipment and supplies procurement. This is a full-time position from 8:30 am to 4:30pm, with some late hours and occasional weekends.

Essential Duties and Responsibilities: The person hired must be empathetic, capable of managing sensitive information, and discreet.

Facilities Administration:

  • Answer incoming calls, review voicemails and text on Google Voice, documents, and redirect
    messages as appropriate to ERAP Team.
  • Greet and sign in visitors, identify needs, and share resources for ERAP applicants.
  • Provides administrative and clerical support as needed, which includes scanning, copying,
    emailing, and shredding sensitive information.
  • Monitors and keeps inventory of office supplies and orders supplies as needed.
  • Scans and archives office documents, sign-in sheets and member records.
  • Acts as liaison between TRUST office and its vendors and suppliers.
  • Constantly phone banking for various tasks, this includes keeping detailed notes on outreach
  • Supporting TRUST staff on a number of tasks to help work and grant deliverables move
  • Manage calendar to set appointments for key staff and facility uses including staffing of bike
    lending program at TRUST South LA’s community center.
  • Digitally archive TRUST-related publications.


  • Works with the team to restructure TRUST’s community member online database platforms.
  • Supports TRUST’s community organizers by producing reports of recent community events
    and phone canvassing initiatives.
  • Maintains and updates TRUST’s community member files and contact information.
  • Supports community organizing programs and deliverables as assigned.
  • Maintains social media and posts ERAP announcements.
  • Participate in coalition and partner meetings as needed.


  • Great customer services
  • Managing processes
  • Supervision
  • Developing standards
  • Promoting process improvement
  • Computer and internet skills
  • Reporting skills
  • Highly desired: Bilingual English & Spanish and Bike Friendly!

Salary and Benefits: Wage is commensurate with experience with a range of $20 – $25 an hour. Full medical and dental benefits are provided to employees.

CONTACT/ TO APPLY: Please submit a resume and letter of interest to as soon as possible with the title of the Job Description and your First and Last Name in the subject line (Subject: Admin & Engagement Assistant_First Name_Last Name). Applicants selected for an interview will be asked for three professional references and examples of prior work in community organizing and/or advocacy.

The position will be open until filled. Review of applications will begin on 7/31/2023.

EQUAL OPPORTUNITY EMPLOYER: As an organization committed to community-led solutions to housing justice and racial equality, T.R.U.S.T. South LA provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, along with any and all of other characteristics that make us all unique. We help put this commitment to diversity, equity and inclusion into practice through professional training, flexible work hours, benefits and support for a healthy work-life-family balance.

Job Category: Administrative
Job Type: Full Time
Job Location: Los Angeles
Salary: $20-$25/hr
Hours: 8:30am-4:30pm with some late hours and occasional weekends
Start Date: Immediately

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